Sign In by Clicking the "My Account" button on the right and remember to scroll down to the log in tab before you do anything else. (For cellphone users click on the "Menu" button on the left and scroll down to sign in). You will need your email address and password. If you don't do this you will not get your NYCSHS member discount. Returning customers who can't remember their password can reset their password by going to "My Account" as well. If you are signing in for the first time, please wait until you receive the notification that your registration has been approved before you try to obtain the member's discount.
If you are having a problem, send us an email with your name and phone # to [email protected] and we will get in contact with you.
You must change your password every 90 days to be able to continue to login. If you have tried to login and failed five times you will be locked out and will need to contact us.
You may also visit our NYCSHS Website to see detailed instructions on how to use this store. Just go to: https://nycshs.org/how-to-use-the-nycshs-collinwood-shop/Or move your cursor down and light up the link here below:
Click Here to go to the instructions!!
For cell phone users to log in.
Click Menu at top left of first screen.
Scroll down to "Menu Links"
Click on "Click Here To Sign In"
The final screen is where you sign in.
We Accept only US Funds for Payment.
Buyers living in EU countries should be aware that we do not collect VAT on your purchases.
Once shipped you will be contacted by your customs officials to collect VAT on your purchase.
Many times the VAT will exceed the cost of your item.
You can try to use debit cards but some bank's cards don't work in this store. We have no control over this.